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My tape is stuck, what do I do?
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Date : 4/15/2008
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Do not try to remove this yourself. A
stuck tape is indicative of a problem with the VCR (absent a physical defect
in the tape). Removal of the tape is part of our repair service. If the
tape is a rental tape, let us know when you bring it in, and we can have
it removed while you wait, or within a short time. Even if you are not
going to have us repair your VCR, VHS tapes are always removed for free
(this does not include TV/VCR combinations).
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I hear sound, but do not get a picture. What could cause this?
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Date : 4/15/2008
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Clogged video heads is a possibility.
If the only repair needed on any unit is a cleaning, you are only charged
for a cleaning, and not for a full repair.
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My VCR plus does not record the correct channel when it records. Is this a problem with the VCR?
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Date : 4/15/2008
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In almost all cases, the problem is how
you set up the program. It can be very confusing, so it is extremely important
that you read the manufacturers instructions. Some customers have remarked
that it seems like they had to program the channel vs. cable setting backwards
from what the manual seemed to imply. If you still experience problems,
call the customer service number for the manufacturer of your unit and
go over the setup with them first.
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My timer record does not work, what could be wrong?
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Date : 4/15/2008
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In most cases this is in the set
up of the record programming. If you have a cable box in line before the
VCR then you need to set the cable box on the right channel, and the VCR
should be set to record on whatever channel your cable box outputs to.
Also, if you accidentally set an end time that is before the start time
the program won't be accepted. Additionally, make sure that the clock and
date on the VCR are correct, and that you used the right date or day settings
in the program.
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