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My unit is completely dead, is there a reset button I can push to restart it?
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Date : 4/15/2008
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Generally no. Sometimes unplugging the
item for about 10 minutes and then plugging it back in may reset a microprocessor
when there has been a power interruption or surge (even though you may
not have noticed it). Some audio items have consumer replaceable fuses,
however do not attempt to replace with a higher amperage fuse - the fuse
is supposed to blow first to prevent further damage to internal circuitry.
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My remote does not work my set. How do I know if the problem is the remote or the set?
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Date : 4/15/2008
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First, try using the buttons on the unit
to power it up, change stations, volume, etc. If those do not work, then
the problem is not the remote. Try changing the batteries in the remote
(or make sure they are in correctly if you just changed them). Weak batteries
give a weak signal which may not be picked up by your set. If still not
operational, you can bring in the remote first if you wish, and we can
determine if it is putting out an infrared signal or not. If it is, then
the set is most likely the problem and we would need both remote and set
to accurately diagnose.
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I know my remote is broken, what do I do now?
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Date : 4/15/2008
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We can repair many problems with remotes
(you only need to bring in the remote). If we cannot repair the remote,
we can get a price on a replacement from the manufacturer or advise you
if we have a universal that will work for you.
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