|
|
|
|
Search:
|
|
Category Listing
|
|
|
|
|
|
|
|
|
|
|
|
|
Do you give free estimates?
|
Date : 4/15/2008
|
|
|
Yes. If we do not repair a unit, you
pay nothing. No evaluation, diagnostic, or other charges are assessed on
carry in items.
|
|
|
TOP
|
|
|
|
|
|
How soon will I get an estimate?
|
Date : 4/15/2008
|
|
|
You are given an estimate when the item
is brought in (see our published labor rates). We give a preliminary estimate
of $20 in parts, however you would only be charged for any parts actually
used (for example, if the parts cost $5, you are charged only $5, if no
parts are needed you are not charged for parts). If at any point the parts
would exceed the quoted $20, the technician will call you to provide a
new estimate and explain what is needed. If you decline the estimate, there
is no charge (see free estimate question).
|
|
|
TOP
|
|
|
|
|
|
Do you give a warranty?
|
Date : 4/15/2008
|
|
|
All repairs include a 45 day parts and
labor warranty.
|
|
|
TOP
|
|
|
|
|
|
Do you repair brands not listed under the Warranty Authorizations?
|
Date : 4/15/2008
|
|
|
Yes, we can repair most major brands,
and even some little known ones. As always, if we cannot fix it, you are
not charged.
|
|
|
TOP
|
|
|
|
|
|
What is the average turn around time?
|
Date : 4/15/2008
|
|
|
Usually about 2 days if the unit does
not need parts, or if we have the needed parts in stock.
|
|
|
TOP
|
|
|
|
|
|
My unit is under warranty, what do I need to do?
|
Date : 4/15/2008
|
|
|
For manufacturer's warranty, bring your
purchase receipt so that we can make a copy. If you do not have your receipt,
try calling the manufacturer and explaining the situation (if you sent
in a warranty registration card, they may have the info). Most manufacturers
will fax us a "proof of purchase" or other warranty concession
so that we may provide warranty service to you. If the unit is under an
extended warranty, be sure to bring the policy information with you, and
call ahead to the warranty company if required.
|
|
|
TOP
|
|
|
|
|
|
|
Quick Links
| | |
|
